Privacy and Cookie Policy
We respect the confidentiality of personal data and provide clear, understandable information about cookies and similar technologies used on our website.
Purpose and scope
This Privacy and Cookie Policy explains the use of cookies and similar technologies on https://sativa.com.tr, operated by MAVİ KAŞ TURİZM EMLAK YATÇILIK TAŞIMACILIK TİCARET LİMİTED ŞİRKETİ under the SATIVA TOUR & TRAVEL brand.
It describes the types of cookies that may be placed on your device, their purposes, legal grounds and the methods available for managing your preferences.
Identity of the data controller
The Company acts as the data controller under Turkish Personal Data Protection Law No. 6698 (“KVKK”) for personal data processed through cookies.
What is a cookie?
Cookies are small text files stored on your computer, mobile phone, tablet or similar device when you visit a website.
They may be used to ensure secure and proper operation, maintain sessions, remember preferences and, where the applicable legal requirements are satisfied, analyse website use.
Cookies do not usually identify you directly. However, IP address, device, browser and usage information may constitute personal data when associated with other information.
Cookie categories
Strictly Necessary
Used for security, session management, forms, remembering cookie preferences and essential website functions.
Always activeFunctional
Used to remember language, region, display and similar preferences and facilitate the user experience.
Preference basedPerformance and Analytics
Where used, these cookies enable measurement of page visits, usage and technical performance.
Preference basedAdvertising and Marketing
Where used, these cookies may measure advertising performance or provide interest-based promotional content.
Consent requiredBy duration
Session cookies expire when the browser is closed. Persistent cookies may remain for a defined period or until deleted by the user.
By placing party
First-party cookies are placed directly by the Sativa website. Third-party cookies may be placed by providers of embedded maps, videos, analytics or communication services.
Purposes of using cookies
- Enabling secure and uninterrupted website operation,
- Managing user sessions and form submissions,
- Preventing unauthorised access and misuse,
- Remembering language, display and cookie preferences,
- Identifying technical problems and improving performance,
- Understanding the use of pages and website features,
- Measuring promotional activity where the required permissions exist.
Information processed through cookies
- IP address and approximate connection information,
- Device type, operating system and browser information,
- Date, time and session information,
- Pages visited and referring links,
- Language, display and user preferences,
- Cookie consent and preference records,
- Technical-error, security and performance records.
Legal grounds
Strictly necessary cookies may be used to operate and secure the website, provide a service expressly requested by the user and comply with legal obligations.
Non-essential functional, analytics, performance or marketing cookies, where used, are activated based on user preference or another lawful processing condition required by applicable legislation.
Managing cookie preferences
Where a cookie preference panel is available, users may accept, reject or select non-essential cookies by category. Previous preferences may be changed at any time.
Blocking strictly necessary cookies may prevent reservation, security, form or session functions from operating correctly.
Third-party services and transfers
The website may include third-party map, video, social-media, analytics, payment or communication services. The relevant provider may use its own cookies when users interact with such content.
Information obtained through cookies may be transferred to authorised service providers where necessary for operation, hosting, security, technical support and performance measurement.
Transfers are carried out in accordance with Article 8 and, where applicable, Article 9 of the KVKK.
Retention and security
Cookie retention periods vary according to purpose and technical necessity. Session cookies generally expire when the browser is closed, while persistent cookies may remain until expiry or deletion.
The Company implements appropriate technical and organisational measures to prevent unlawful processing of and unauthorised access to personal data obtained through cookies.
Your rights under the KVKK
- Learning whether personal data are processed,
- Requesting information about processed data,
- Learning the purpose of processing,
- Learning the third parties to whom data are transferred,
- Requesting correction of incomplete or inaccurate data,
- Requesting deletion or destruction where legal conditions apply,
- Claiming compensation for damage caused by unlawful processing.
Applications and contact
You may submit requests concerning privacy practices, cookie preferences or personal data through the following channels.